Contact & FAQs

What is Whistly and how does it work?

Who can use Whistly?

Whistly is built for fitness coaches, personal trainers, online coaches, and individuals who want guided fitness programs. You can join as a coach, join as a client, or train with an AI coach if you don’t want to work with a human coach.

Is Whistly an online fitness coaching platform?

Yes. Whistly is designed for online coaching—program delivery, communication, progress tracking, accountability, and payments happen inside the platform.

Is Whistly available on mobile (iPhone and Android)?

Yes. Whistly is a Progressive Web App (PWA), so it works like a mobile app on both iOS and Android without an app store download.

Is my data secure on Whistly?

We use secure authentication, encrypted connections, and strict access controls. Your personal data, messages, and optional progress photos are only visible to authorized users based on your account role and settings.

Who can see my workouts, messages, and photos?

By default, your data is visible only to you and the coach/client relationships you’ve explicitly connected with—based on your role and privacy settings. Optional uploads (like progress photos) are controlled by your visibility preferences.

Can I cancel my subscription anytime?

Yes. Coaches and individuals can cancel or switch plans anytime. There are no long-term lock-ins.

How do payments work for coaches?

Clients pay through the platform. Whistly applies a platform service fee, and the remaining amount is added to your earnings (based on your plan and payout rules).

Can I upgrade or downgrade my coach plan?

Yes. Upgrade anytime. Downgrades are possible as long as your active client count fits the plan limits.

How much does Whistly cost for individuals?

Whistly offers affordable monthly and yearly plans with transparent pricing and no hidden fees.

Do you store my card details?

No. Payments are processed through secure third-party providers. Whistly does not store full payment card details on its servers.

Does Whistly support individual and group coaching?

Yes. Whistly supports 1-to-1 coaching, group coaching, and team-based coaching with shared programs, messaging, and challenges.

Can I switch coaches on Whistly?

If you joined independently, you can stop your current plan and choose another coach or AI coach. If you were added by a coach, switching follows that coach’s program rules.

How does Whistly help fitness coaches grow their business?

Whistly helps you scale: automate program delivery, track compliance and readiness, keep clients consistent, manage payments and earnings, and use referrals/rewards to drive growth—everything from one dashboard.

How many clients can I manage on Whistly?

It depends on your plan. Start with smaller limits on entry plans and upgrade as your client list grows.

Can I create custom workout and nutrition programs?

Yes. Create fully custom workouts, meal plans, and complete programs with weekly/monthly schedules. You can reuse templates to save time.

Can I message clients inside Whistly?

Yes. Built-in 1:1 messaging and group messaging keeps communication in one place—no need for external apps.

Can I run group challenges for my clients?

Yes. Create challenges, track participation, and reward clients with points to boost engagement and consistency.

Can I earn rewards on Whistly?

Yes. Earn points through challenges and referrals. Points can be redeemed based on eligibility and platform rules.

Does Whistly support AI-assisted coaching for coaches?

Yes. AI tools help with tracking compliance, readiness, and progress insights—so you coach faster without losing control of the client experience.

Is AI coaching medical advice?

No. AI coaching provides fitness guidance and recommendations. It does not diagnose conditions, replace medical advice, or guarantee results. Always consult a qualified professional for medical guidance.

Can I use Whistly without a personal trainer?

Yes. Choose the AI coach and follow structured programs that adapt to your progress—without needing a human trainer.

How does Whistly keep me accountable?

Whistly tracks workouts, measurements, readiness, and consistency—then uses reminders and progress insights to keep you on track.

Is Whistly suitable for beginners?

Yes. Whistly works for beginners through advanced users. Programs are structured, guided, and easy to follow—whether coached by a human or AI.

Can I track my fitness progress on Whistly?

Yes. Log workouts, track measurements, view trends, and optionally upload progress photos with privacy controls.

Are progress photos mandatory?

No. Progress photos are optional. You choose whether they’re visible only to you or shared with your coach.

How do I install Whistly on my iPhone or Android (PWA)?

On iPhone: open Whistly in Safari → Share → “Add to Home Screen”. On Android: open in Chrome → menu → “Install app” / “Add to Home screen”. This gives an app-like experience.

I’m not receiving notifications. What should I do?

Check device notification settings for your browser/PWA, ensure you’re not in low power mode (which can limit background updates), and confirm you allowed notifications when prompted. If it still doesn’t work, contact support with your device model and browser version.