Welcome to Whistly (“Whistly”, “we”, “our”, or “us”). By using Whistly, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect information to provide and improve our services.
A. Information You Provide Directly
- Name
- Email address
- Mobile phone number
- Date of birth (for age verification)
- Profile information (coach or client details)
- Payment-related information (processed via third-party providers)
- Messages sent within the platform
- Workout, nutrition, and progress data
- Photos uploaded voluntarily (e.g., progress photos)
- Support requests and communications
B. Information Collected Automatically
- IP address
- Device type, browser type, operating system
- Usage data (pages viewed, features used)
- Log files and timestamps
- Cookies and similar tracking technologies
C. Health & Fitness Information
Whistly may collect fitness-related data such as:
- Body measurements
- Weight and readiness scores
- Workout completion and compliance data
This data is provided voluntarily and is used only to deliver the service.
2. How We Use Your Information
- Provide and operate the Whistly platform
- Create and manage user accounts
- Verify identity and prevent fraud
- Deliver coaching, AI coaching, and fitness programs
- Process payments, subscriptions, and withdrawals
- Enable communication between coaches and clients
- Track progress and generate insights
- Send notifications, reminders, and service updates
- Improve performance, security, and user experience
- Comply with legal and regulatory obligations
3. AI Coaching & Automated Processing
Whistly uses automated systems and AI-based logic to:
- Assign programs
- Track compliance and progress
- Generate reminders and recommendations
AI decisions are based on user-provided data and platform rules. These systems support fitness guidance and do not replace professional medical advice.
4. Data Sharing & Disclosure
We do NOT sell your personal data.
We may share information only with:
- Service providers (payments, hosting, analytics, storage)
- Coaches or clients you are connected with (as per platform rules)
- Legal authorities if required by law
- Business partners strictly necessary to operate the Service
Media files are stored securely using third-party storage providers.
5. Payments
All payments are processed through secure third-party payment providers. Whistly does not store full payment card details on its servers.
6. Data Storage & Security
We implement industry-standard security measures including:
- Encrypted connections (HTTPS)
- Access controls
- Secure authentication
- Restricted internal access
Despite our efforts, no system is completely secure. You use the platform at your own risk.
7. Data Retention
We retain personal data as long as your account is active, as needed to comply with legal obligations, and for legitimate business purposes.
You may request account deletion, subject to legal and financial record requirements.
8. Your Rights
Depending on your location, you may have rights to:
- Access your data
- Correct inaccurate data
- Request deletion
- Withdraw consent
- Object to certain processing
Requests can be made via our support channels.
9. Cookies
Whistly uses cookies to:
- Maintain sessions
- Improve performance
- Analyze usage
You can manage cookie preferences via your browser settings.
10. Children’s Privacy
Whistly is strictly for users aged 18 and above. We do not knowingly collect data from minors.
11. International Users
Your data may be processed in countries different from where you reside. By using Whistly, you consent to such processing.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
13. Contact Us
If you have questions about this Privacy Policy, contact us at:
Email: support@whistly.com